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would also like to express my appreciation for the quality service I
received from the person who took my phone order. She was absolutely
wonderful! I wasn't sure if I was going to purchase from Patio Pacific
Inc., but after speaking to your employee I had no doubt that I wanted to
do business with your company. - Lori L., Clovis, CA |
My
New Door came today!! Wooh ooo! Boy, you guys are quick. Thank you for
delaying sending it until I got home from my weekend out. Your company
has been VERY impressive during our interactions. I'm proud to carry your
banner on our rescue site for the Great Pyrenees. Nancy H., Nacodoches, TX |
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Your site had the best information by far on pet doors, term definitions
and the like. I really appreciate the information, and the extra work in
creating items like your quick pick page. Good, useful information -- and,
ultimately, the reason I bought from you rather than elsewhere. Rev
William M., Hendersonville, NC |
We are still VERY satisfied with the door -
in fact, we now have 3 large Rhodesian Ridgebacks (the puppy is grown
up) and the cat using the door daily. In addition, I have been doing
Rhodesian Ridgeback Rescue, and at one point, had 8 grown RR's using the
door daily!
Thank you for providing us with such a great
product! Carol S, Newark, OH
Tex, Kimba, Beckett & Buttons
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Our pet door arrived Friday and has been installed. Works great. The
original Johnson flap we had was a smoky color, but this one is
clear...took a second for our dogs to get over it...but they did!
Jim & Marianne D., Mesquite, TX |
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would also like to add that it's been over a year and a half, and the door
still looks new. Having had it for that long, I've had ample time to
appreciate the insulating qualities of the two-flap system. Every now and
then I wipe both sides of the flaps with Windex, but otherwise it's
maintenance-free. Lizbeth P, Rock Hill, SC |
My
door came Today!! Thanks so much again. I called for some info on
installation and got quick help too. You are a good company to do
business with and we will use you again and recommend you to others.
Patti M., Grande Ronde, OR |
| My
pet door order arrived within a few days after I purchased it. It was all
in good condition and exactly what I ordered. Thank you for your prompt
and professional service. I would recommended Petdoors.com to others
interested in quality, competitively priced, pet supplies. Leon B.,
Bellingham, WA |
Thanks again for your service and attention. The dogs are tearing
through the newly installed door everyday as they chase each other
around the yard and house. Thanks again. Carl K., Omaha, NE
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| I
just received my 3rd pet door from you, and I am recommending your
products to everyone. Ken E., Canoga Park, CA |
I just wanted to say that your customer service is
excellent. I have made two purchases in the past few months and have been
surprised as how quick my orders have been at my door step.
A lot of companies should use yours as an an example. Ken F., Seattle, WA |
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Thank you for your prompt service. You are a great vendor! Bill A.,
Loveland, OH |
I appreciated the amount of time and the helpfulness of the
person who took my order. He stepped me through re-measuring the frame to
be sure that I got the doors I would be happy with. I e-mailed to let him
know
that the doors were perfect.
I wish other businesses would realize the importance of good service;
regrettably, it has become rare these days. Belinda T.,
Whittier, CA |
I
just wanted to let you know how pleased we were with our pet door! It's an
extremely good quality door, fits perfectly, and was very easy to install.
Our cats love it! Sarah C., Gilbert, AZ |
| We
received the door yesterday and it fits into our slider perfectly. Our one
year old Italian Spinone, named Dante, absolutely loves it! David
M., Hancock, MI |
My
cat has since died and we have moved to Connecticut but we brought our
door with us and plan to use it when we get another cat. The insulated
door with the double pane glass will be excellent in these cold New
England
winters. Excellent product and fast service. It was all I could ask for.
Jonathan B., Stonington, CT |
I just want to express my appreciation for the excellent
customer service, purchase experience, and web site content.
I shop quite frequently on the web and I can honestly say that my
experience purchasing from your company really impressed me.
Emailed order and delivery confirmations were timely, accurate, and
concise. The products arrived in a timely manner and in excellent
condition, and my product return experience (which was totally my fault)
was handled professionally, courteously, and in a timely manner.
You can be sure that I will be suggesting your company first to friends
and family anytime someone is looking for a pet product.
Please feel free to share my appreciation with all those involved.
Again, thanks.
Erik G., Chandler, AZ |
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You will be happy to know, the door is working great. I'm still using the
same flap, it hasn't shown any signs of wear yet. Kathy S., Grand Blanc,
MI |
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were very pleased with your product and your service. thanks! Sara G.,
Simi Valley, CA |
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Just wanted to let you know that we received our pet door
in excellent condition. We installed it yesterday and it is great. Our
dogs got used to it in no time. If you ever have requests in the New
York City area to look at one already installed, feel free to have them
contact us because we are very satisfied. Thank you for your fine
service. Happy Holidays. Janet M., New York, NY
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Hi! It came, I installed
it, the magnets line up, it fits beautifully. Thanks. Let me know if a
testimonial is needed.
Regards, Michael S., Santa Monica, CA
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This note is just to say that I am very happy with every aspect of my
experience with petdoors.com. Your excellent web site enabled me to find
and order the right door for my needs – a large, double-flap for exterior
French door. Installation went smoothly, my 2-year-old Weimaraner uses it
happily, and my wife says it looks better than she expected!
Thanks for a job well done! Timothy L., Salem, MA |
I
installed the door without any issue. It is sealed with no leaks and we
had a wind storm and I held my hand along the edge where the sliding door
butts up against the pet door - no air or light. This is a high quality
door and I am very pleased with the product. My wife of course judged how
it looks with our new sliding door and she was very excited that it
blended so well. Thanks again. Alan K., San Jose, CA |
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you need the great recommendation from a customer, I could definitely
testify how helpful and fast you were in helping me. I really appreciate
the advice even when it didn't directly apply to your local service area.
Keep up the great work!
Sincerely, Carla A. |
WOW.....great customer service! I just received my order and am so
surprised it got here so fast.
Great customer service is a lacking in this country......thank you for
standing out! I am now a walking billboard for your company!
With appreciation, Mary H., Chandler, AZ |
| We
received the door yesterday and it fits into our slider perfectly. Our one
year old Italian Spinone, named Dante, absolutely loves it! David
M., Hancock, MI |
Installed this door this week, and it worked quite well, easier than I
thought. Nice folks to do business with. Thanks, Cliff H., Farnham, VA |
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Pet door received on April 23. Thank you for your assistance and excellent
customer service. This is the second time I have purchased an item from
your company and both experiences have been enjoyable. I will recommend
your company to any friends who need pet products. Have a wonderful day.
Dottie A., Urbanna, VA |
Thank you so much for the fast delivery & great service. I received my
door yesterday! I was just wondering, I would love to purchase some more
as gifts, if I did, would you be able to send them out without a packing
slip or receipt showing the price? Dahlia P., Santa Monica, CA (note:
answer is 'yes') |
| I
recommend your product to all the dog owners I meet and am mystified by
their concern for security w/an unsecured "opening" into their home, even
though this means leaving their pet in or out all day while they are at
work. Best of luck, Jane L., Ballwin, MO |
I had viewed your website at a friend's
recommendation. Originally I selected you as having the lowest
priced item that I needed (by about $10 if you're curious). To my
amazement, I received the item only 2 days after ordering. It
probably helped being that we're both in California, but it's so
difficult to match good prices and good service these days. I feel
fortunate to have found this w/ Petdoors.com. The order was perfect
and I was able to replace the dog door immediately over this holiday
weekend. I thank you too for still caring about business and
customer relations in a traditional sense. (consumer respect &
gratitude) I wish your company all the best, and will certainly
return and pass along my good experience w/ Petdoors.com. Please
feel free to forward this email to anyone you think would like to
see it. Thanks again, Erik H. Glendora, CA
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